The BRM Playbook is a mobile app for Information Technology professionals that have as a part of their duty the responsibility to interface with the business. IT contains over 50 tactics to be used by the BRM as they conduct their relationship roadmap. It is based on tactics learned from the many interviews in the book “The Levers of Embedded IT” by Gerry Robinson and these tactics are applied to strength areas as defined in “IT Business Partners: A Field Guide” by Joe Topinka. An accompanying free self-assessment can be found at http://www.cognitiveinsights.net/Tools.html
These tactics can be used by all IT levels and roles as they work to build a better partnership with the business!